Privacy Policy
Learn how Casita Ranch collects, uses, stores and protects information when you interact with our website and services.
Your privacy matters to us.
Casita Ranch LLC (“Casita Ranch,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or using casitaranch.com (the “Website”).
This Privacy Policy explains how we may collect, use, store, disclose, and protect information when you visit our Website, create an account, make a purchase, subscribe to communications, submit a form, access digital content, make a reservation or inquiry, or otherwise interact with Casita Ranch and its services.
This Policy applies to Casita Ranch and services, programs, or initiatives offered through the Website, including Proyecto RV, Casita Stays, Casita Moments, and other Casita Ranch offerings.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with the Website, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Billing information
- Billing or mailing address
- Account information
- Order and transaction information
- Reservation or service inquiry information
- Communications you send to us
- Information submitted through contact forms
- Newsletter or email subscription preferences
- Information necessary to provide purchased digital products, services, reservations, or customer support
We may also receive certain technical information automatically when you use the Website, as described below.
2. Payment Information
When you make a purchase through the Website, payments may be processed by third-party payment processors.
Casita Ranch does not necessarily receive or store your complete credit or debit card information. Payment processors may collect and process payment information according to their own privacy policies, security practices, and terms.
We may receive limited transaction information necessary to confirm and manage your purchase, such as payment status, transaction identifiers, payment method type, billing details, or related order information.
3. Orders and Digital Products
When you purchase a guide, checklist, template, course, downloadable file, educational resource, or other digital product, we may collect and retain information necessary to:
- Process and verify your order.
- Provide access to purchased content.
- Deliver downloadable materials.
- Maintain transaction records.
- Provide customer support.
- Prevent fraud or misuse.
- Enforce applicable purchase and licensing terms.
- Comply with accounting, tax, and legal obligations.
Purchase information may also be associated with a customer account where account functionality is available.
4. Customer Accounts
If you create an account on the Website, we may store information associated with that account, including your name, email address, billing information, order history, downloads, account preferences, and other information necessary to provide account functionality.
You are responsible for maintaining the confidentiality of your account credentials.
5. Email Communications and Marketing
If you voluntarily subscribe to our newsletter, mailing list, educational updates, promotions, or other email communications, we may use your email address and related information to send those communications.
Where required, marketing communications will be sent based on your consent or another lawful basis permitted by applicable law.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in applicable emails.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as order confirmations, account notices, download information, payment notices, or communications necessary to fulfill a transaction.
6. Information Collected Automatically
When you visit the Website, certain information may be collected automatically by the Website, hosting providers, security systems, analytics technologies, or other service providers.
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location derived from an IP address
- Pages visited
- Referring pages or websites
- Date and time of visits
- Website interactions
- Technical and security information
This information may be used to operate, secure, troubleshoot, analyze, and improve the Website.
7. Cookies and Similar Technologies
The Website may use cookies or similar technologies necessary for functionality such as:
- Maintaining shopping carts.
- Processing checkout activity.
- Remembering user preferences.
- Maintaining account sessions.
- Website security.
- Fraud prevention.
- Measuring Website performance.
- Understanding how visitors interact with the Website.
Some third-party services integrated into the Website may also use cookies or similar technologies according to their own privacy practices.
Where legally required, visitors may be provided with appropriate choices or consent mechanisms regarding non-essential cookies.
8. How We Use Personal Information
Casita Ranch may use information collected through the Website to:
- Operate and maintain the Website.
- Process purchases and payments.
- Deliver digital products and services.
- Manage customer accounts.
- Respond to questions and requests.
- Provide customer support.
- Process reservations or service inquiries.
- Send transactional communications.
- Send marketing communications where permitted.
- Maintain business and transaction records.
- Improve our products, services, and Website.
- Detect or prevent fraud, abuse, security incidents, or unauthorized activity.
- Enforce our Terms & Conditions and other policies.
- Protect Casita Ranch, our users, and others.
- Comply with applicable legal, regulatory, tax, accounting, or reporting requirements.
9. How We May Share Information
Casita Ranch does not sell personal information in exchange for money.
We may disclose information to third parties when reasonably necessary to operate the Website or provide our services, including:
- Website hosting providers.
- Payment processors.
- Ecommerce service providers.
- Email and communication providers.
- Security and fraud-prevention providers.
- Analytics or technical service providers.
- Professional advisers, such as accountants, attorneys, or other consultants.
- Government authorities or other parties when disclosure is required or permitted by law.
Service providers may receive only the information reasonably necessary for the services they provide, subject to their respective agreements, policies, and legal obligations.
10. Third-Party Websites and Affiliate Links
The Website may contain links to third-party websites, retailers, marketplaces, social media platforms, affiliate partners, or other external services.
When you leave casitaranch.com and interact with a third-party website, that third party’s privacy policy and practices apply.
Casita Ranch is not responsible for the privacy, security, content, or data practices of independently operated third-party websites.
Some links may be affiliate links through which Casita Ranch may receive compensation if a qualifying purchase or other action occurs.
11. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
- Complete and document transactions.
- Maintain order and customer records.
- Provide purchased products or services.
- Maintain account functionality.
- Resolve disputes.
- Prevent fraud or abuse.
- Enforce agreements.
- Satisfy tax, accounting, regulatory, or legal obligations.
Retention periods may vary depending on the type of information and applicable requirements.
12. Data Security
Casita Ranch uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.
13. Your Privacy Choices and Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information.
These may include rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices provided by applicable law.
We may need to verify your identity before processing certain requests.
Some information may need to be retained where permitted or required for legal, tax, accounting, fraud-prevention, contractual, or other legitimate purposes.
Privacy requests may be submitted using the contact information provided below.
14. Children’s Privacy
The Website and Casita Ranch’s commercial services are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information from children under 13 through the Website.
If we become aware that personal information from a child under 13 has been collected in circumstances requiring parental consent, we may take appropriate steps to delete or otherwise address that information.
15. Business Transfers
If Casita Ranch LLC is involved in a merger, acquisition, reorganization, financing, sale of assets, transfer of business operations, or similar business transaction, information associated with the business may be transferred as part of that transaction, subject to applicable law.
16. Legal Requirements and Protection of Rights
We may preserve or disclose information when we reasonably believe doing so is necessary or appropriate to:
- Comply with applicable law or legal process.
- Respond to lawful requests from governmental authorities.
- Protect the rights, property, or safety of Casita Ranch, our customers, users, or others.
- Investigate suspected fraud, misuse, security incidents, or violations of our policies.
- Establish, exercise, or defend legal claims.
17. Changes to This Privacy Policy
Casita Ranch LLC may update this Privacy Policy from time to time to reflect changes in our Website, services, business practices, technologies, or legal requirements.
When this Policy is updated, the “Last Updated” date at the top of this page will be revised.
Changes will apply prospectively as permitted by applicable law.
18. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, you may contact:
Casita Ranch LLC
Email: info@casitaranch.com
Website: casitaranch.com
Questions about your privacy?
If you have a privacy-related question or request regarding Casita Ranch, you can contact us directly.
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